Orders and Shipping
How can I place an order?
We like to keep things pretty simple at Decent. Click here to open an account and start ordering, it only takes 30 seconds… sometimes 28.
From there you’ll be able to manage your favourite products, view order history, and gain access to sustainable reports with the click of a button.
What is Sustainable Reporting?
With Decent reporting, you’ll be able to share your sustainability milestones with your team and customers.
How can I pay for my order?
Via credit or debit card when checking out.
How much is shipping and where do you ship to?
We offer free super-fast next day delivery to England, Wales and Scotland (excluding Highlands and Islands) on orders over £100 excl VAT.
A delivery charge of £5.95 per carton excl VAT will be charged for orders with a value of less than £100 excl VAT.
We offer two-day delivery to Ireland, Scottish Highlands and Islands.
With a minimum order value for delivery of £100 excl VAT.
Two-day delivery to Northern Ireland at £11.95 per parcel.
Two-day delivery for the Republic of Ireland at £11.95 at per parcel.
Two-day delivery for Offshore & Scottish Highlands at £18.99 per parcel.
What are your shipping methods and how long do they take?
For orders placed before 4:00pm we offer next working day delivery. All orders are sent via DPD.
Do you ship outside the UK?
We do. Please contact our team at firstname.lastname@example.org to find out if we ship to your country.
Our standard returns policy is 14 days, for stock unopened and in re-sellable condition, no questions asked. If you’re not sold, you can return your packaging for a credit or exchange by heading here. Still need help? Drop us a line at email@example.com